I have never been accused of being handsome, and with our wild facial hair and our tattoos people will periodically look twice at me.
I swear, underneath all the exterior weirdness I am a entirely normal person, I just look a little scary.
When I am on the job our work shirt covers up most of our tattoos, and of course I am regularly well groomed… but I suppose I still look intimidating to some people. yesterday I had a maintenance call for an old lady who lived by herself, and she was anxious about letting myself and others inside to work on her cooling system! I told her that I understood, and I only wanted to help her with her a/c issue, I did not want to intimidate her. So I went and sat in our work van in her driveway and I called her on the phone, and had her go to the control unit. I told her to take off the control device housing and tell myself and others what she saw. From there I stepped her through a basic Heating and Air Conditioning inspection of the key components, and had her describe everything she found. It was not a great way to do an Heating and Air Conditioning inspection, I admit, but the people I was with and I managed to suss out the root of the issue. I explained to her that I would need to come in to finish the actual repairs and get her air conditioning laboring again, but I could send out a unusual Heating and Air Conditioning tech later in the day if she number one. But by this point she was more comfortable with me.