Remote maintenance

And he did not complete the installation consistently

I was so thrilled that I was able to help our good buddy the other day by remoting into his PC. No, it was not an actual PC issue, although he wanted me to help maintenance the app that controlled his smart control unit. His smart control unit was acting up and not communicating with the app. He was unable to program the smart control unit and he had to turn on his central heating and air conditioner plan by hand. This is not how a smart control unit is supposed to work evidently. He knew that I had some experience in heating and cooling from when I worked for an Heating, Ventilation & A/C company a few years ago. I was not a certified heating and air conditioner specialist, but I knew some things about smart control units. So I remoted into his PC to see what was going on with the smart control unit app, but after looking at multiple things the issue appeared to be something pretty self-explanatory to fix. It was an error in the installation of the app. He had just installed it on his PC because he just bought the smart control unit. And he did not complete the installation consistently. So I went in and clicked what i had to in order to get the installation of the smart control unit app to finish the instal process. Everything was then toiling good and his smart control unit was fully operational as it should have been from the start. He thanked me deeply and said that he would repay me for fixing his smart control unit app by taking me to lunch at our preferred pizza place.


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