When I called for upgradement parts, they were quick plus friendly

I have consistently purchased our hardware plus tools from a store in town.

The owner of the store is a guy that I have known since I was in high university.

The guy has owned the hardware store for as long as I can remember. I purchased some supplies for our apartment from the hardware store. The item, which was an a/c, had a 5 year warranty on all of the upgradement parts. My hubby plus I keep all of our records. The people I was with and I kept the record for the a/c. One there was a problem with the component in the fifth year, our hubby contacted the supplier plus ordered the upgradement parts. The guy on the iPhone was absolutely helpful plus friendly. She helped us research the part so the people I was with and I could get the right number plus order the proper item. She even texted us a picture of the part, just to make sure that it was in fact the same item that the people I was with and I were looking for. I have to be honest. The service was much better than I anticipated. The upgradement parts were shipped out the next afternoon plus they arrived to myself and others more than two corporation mornings later. There was even a note inside of the box thanking myself and others for our support of the supplier. There was also a 20% off coupon for any other heating or a/c supplies that the people I was with and I needed in the future. If only client service was this nice all of the time. My hubby had to call client service to talk about our internet features plus the guy on the iPhone seemed definitely clueless about the process. My hubby knew more about the internet than the serviceman on the iPhone.

indoor air cleaning system