It absolutely kills me when I see a retail worker or other menial employee being harassed by customers for something that is outside of their control. I was a moneyier for a number of years and I was continually being yelled at by the general public for things that I had nothing to do with. As such, I try my best to be kind and polite to everyone that I meet, no matter what the circumstances are. When I see that other folks are not taking the same approach with their service workers, I tend to get pretty frustrated and protective. That’s how I wound up hiring my mechanic to be a certified heating and cooling specialist at my Heating, Ventilation, and A/C repair dealership last year. I was having my vehicle inspected at the local shop because the indoor air conditions was declining. I knew that the AC plan needed to be recharged so I brought the vehicle into my number one shop for a quick inspection and cooling plan upgrade. While I was dropping off my vehicle, I overheard my mechanic being harassed by an angry shopper because the shop was unable to repair his a/c plan to his standards. The mechanic was limited with what he could do for the cooling plan because the shop only had particular device for him to use on the air quality control mechanics. It sounded adore the mechanic entirely knew his way around a cooling system, and it killed me that he was being treated so poorly in this industry. When I picked up my vehicle that night, I asked the mechanic if he might adore to apprentice at my heating and cooling repair shop. This week, the mechanic turned Heating, Ventilation, and A/C specialist is my best air quality control specialist on the team, and he’s never been yelled at again.