Going with another HVAC company

When I needed a new Heating and A/C unit pretty much everyone told me the Heating and A/C contractor to go to was the local one in town.

  • I called them up and made an appointment.

It was a horrible experience, the contractors knew about as much as I did about Heating and A/C. They also tried to install the Heating and A/C device without the cement pad. Have you ever seen a Heating and A/C device just resting on unlevel ground? I told them to go back and get the pad for my Heating and A/C unit. I didn’t want water, dirt and sand rushing to our new unit. I had to watch them every step of the way. They also overcharged me, I felt, then once they were done with the job I never hired them for Heating and A/C maintenance or tune ups! Now my Heating and A/C device needs a little oiling, tightening and lubrication. I decided that I am not going local. I want a real, licensed Heating and A/C business. I started googling and found there are other companies just 30 minutes away from our home. The one contractor is licensed, insured and bonded. The Heating and A/C contractors are NATE-certified. It was wonderful talking to the man on the phone making the appointment, and everything was laid out clearly and completely. I knew how much I was spending before they even turned up. This was a professional contractor and I will be using them again in the future. The people showed up on time, cleaned up their debris and really knew about heating and cooling systems. They did everything right.

whole home heating