Glad I went with a better HVAC company
When I needed a new HVAC system everyone told me the HVAC business to go to was the local one in town.
I called them up and made an appointment.
It was a horrible experience. The contractors definitely knew about as much as I did about HVAC. They also tried to install the HVAC unit without the cement pad. Have you ever seen a HVAC unit just sitting on unlevel ground? I told them to go back and get the pad for my HVAC unit. I didn’t want water, dirt and sand rushing to my new unit. I had to watch them every step of the way. They also overcharged me, I felt. Once they were done with the job I never hired them for HVAC service or tune ups. Now my HVAC device needs a little oiling, tightening and lubrication. I decided that I am not going local. I want a real, licensed HVAC company. I started googling and found there are other companies just 30 minutes away from my home. The one company is licensed, insured and bonded. The HVAC contractors are NATE-certified. It was great talking to the woman on the phone making the appointment. Everything was laid out clearly and completely. I knew how much I was spending before they even turned up. This was a professional business and I will be using them again in the future. The people showed up on time, cleaned up their debris and actually knew about heating and cooling systems. They did everything right.