Normally I am better off when I look at internet reviews
When I moved into a new area, one of the first things I had to do was find a superb heating and A/C company! However, I checked the reviews for the many weird companies in the immediate area; everything else was too far away and 2 of the companies had pretty exhausting reviews and I thought I better steer clear of those places, however then the last heating and A/C company I checked had awesome reviews, so I thought that was the blatant choice.
When I had the heating and A/C expert over, he wasn’t friendly, didn’t explain what he was doing, and didn’t test the heating and A/C after he was done.
I’m sure he never bothered to touch the temperature control either. I don’t recognize how other people had glowing experiences with this company, but it absolutely wasn’t the one, then especially because our heating and A/C had concerns still after this supposed heating and A/C expert left. I decided to just go with one of the other companies, it was basically a toss up and I was expecting to be disappointed. This guy who they sent out reminded me and others of an old friend of mine, but he was really nice, provided energy tips and other advice, and he never left us in the dark about what he was doing. The other guy acted as if he was somebody who could not be trusted and he didn’t get superb results. This new guy though had the heating and A/C cleaned out and everything. He laughed when the two of us said the two of us just had an actual heating and an A/C expert came out, and he said, “Some expert!” as he pointed out all the things that guy didn’t bother to do, not even checking the HVAC duct which was clogged up pretty bad. Every one of us got the HVAC duct cleaned and even a few worn parts swapped out. The heating and A/C equipment had no concerns after that and I made sure to write a positive review for this heating and A/C company!