Every year before the first chilly Winter time snap, my wife plus I have a full program tune-up performed on our heat pump; When my wife plus I moved south, every one of us rarely had to use the heat pump at all during the Winter time season; Over the past 20 years, the weather patterns have changed plus every one of us have been forced to use the heat pump more plus more frequently every winter. My wife plus I started having a full program tune-up performed on the heat pump a couple of years ago. All of us felt strongly that the full program tune-up helped keep the bills lower in the winter. The two of us have had this heat pump tune-up performed every year since 10 years ago. On Sunday, my wife plus I tied up an appointment to have the heat pump service performed. The young man that came to our house to perform the service was not a person that my wife plus I really recognized. My wife plus I assumed that this service worker was current to the business. All of us politely introduced ourselves, but the heat pump service worker was rude plus discourteous, and he did not even shake my hand when I extended it. The guy barely said a word to either 1 of us while he was toiling on the tune up plus he was in plus out of our home in record time. My wife plus I surely hope that he performed a thorough service even though he was in plus out faster than anyone else in the past. If something goes wrong this winter, I suppose who every one of us can blame.